KumoBet - Privacy Policy
What KumoBet collects, why we collect it, and how to make us forget.
Last updated: 1 May 2026
1. Who We Are
KumoBet, kumobet.casino, operating under an international gaming licence. Data controller contact: [email protected].
2. What We Collect
- Account data - name, date of birth, address, email, phone, ID documents.
- Financial data - deposits, withdrawals, bet history, balance.
- Behavioural data - games played, time on site, device, IP, browser.
- Marketing data - email open and click events, preferences.
3. Why We Collect It
- Operate your KumoBet account and process payments (contractual necessity).
- Comply with anti-money-laundering and licensing rules (legal obligation).
- Detect fraud, bonus abuse and underage play (legitimate interest).
- Send KumoBet marketing - only if you opt in (consent).
4. Sharing
KumoBet shares data with: licensed payment providers (to process your transactions), KYC vendors (to verify identity), our gaming licence regulator (when requested), independent ADR providers (during disputes). We never sell personal data.
5. Retention
Account, financial and KYC data is retained for at least five years after KumoBet account closure to satisfy AML laws. Marketing data is deleted within 30 days of opt-out. Behavioural logs are anonymised after 12 months.
6. Your Rights
- Access - download a full copy of your data.
- Rectification - fix anything that is wrong.
- Erasure - delete data that is no longer needed (subject to AML retention).
- Portability - export your data in a machine-readable format.
- Objection - stop processing for marketing or profiling.
- Complaint - to your local data protection authority.
Send any rights request to [email protected]. KumoBet answers within 30 days.
7. Cookies
KumoBet uses essential cookies for login and session security. Analytics and marketing cookies fire only after you accept them through the banner shown on your first visit. You can change your preferences any time from the footer link.
8. Security
All KumoBet connections use TLS 1.3. Passwords are hashed with bcrypt. Payment data is tokenised by our PCI-DSS Level 1 providers and never touches our servers in clear text.
9. Updates
KumoBet will notify you by email at least 30 days before any material change. Minor edits (typos, clarifications) are logged at the bottom of this page.